Regret Is Only the Beginning

I was meeting a client at a café when a waitress spilled coffee all over me. Before I could even say a word, she started sniffling and tearing up.

“I didn’t mean to.” She looked apologetic, but there was an unmistakable hint of arrogance in her expression.

I frowned. “Can you get me some napkins?”

She sluggishly handed me a few. “I’m just a student working part-time here. Please don’t tell the manager about this.”

I dabbed at the mess on my clothes, realizing the outfit was ruined.

“So, your first instinct is to avoid getting in trouble?” My patience was running thin.

She actually had the audacity to huff. “I already said I didn’t mean to, and I apologized. Why are you making this so difficult?”

If she had handled it properly, I wouldn’t have even considered making a fuss.

“Saying it was an accident and taking responsibility are two different things, sweetheart.” I reminded her with a polite smile.